Our goal is to produce the best possible products and we want you to be completely satisfied with your purchase. If for any reason you need to return a product, please contact us for return authorization. No returns will be accepted without an RMA#. We will accept returns within 30 days of receipt except for warranty claims (See Warranty Policy). Any non-warranty return must be in the original product packaging, contain all parts or accessories and must be in like new working condition. Any product returned that is not in this condition will be subject to a restocking fee of 15%.